The past week has been living hell. Due to a certain ex-line manager (cough, Nick) signing off holidays willy nilly before he departed from Food Places employment, we've been left chronically short staffed this week. I haven't had a day off for 13 days now and I've still got tomorrow to work. Obviously, being tired and ratty (I've done two 13-hour days), I haven't found the time to sit down and blog about work. There's been plenty of things to blog about however.
Four, yes four, members of staff from the checkouts all decided to be ill. How dare they. Have they no consideration at all? Here's me working all the hours God sends to keep the place running and they're all busy conspiring to make my working day hell. As a result of this synchronised lead-swinging, when the store opened on Monday morning there was one cashier on the kiosk and me in the cash office - with nobody else due to arrive until 10.00am.
Several frantic phone calls later, I'd managed to get some staff on the scene but the day wasn't finished with me yet. The safe key decided to leap from my pocket and conceal itself underneath the worktop in the office. Cue 45 minutes of frantic searching, conducted to chants of "I've lost the bloody key. I'm doomed."
So, all in all, a day of absolute torture.
Things were going too well. By 10.00am, I'd done everything I needed to do and thought it would be a good idea to get ahead with the checkout rotas. I came to wish I hadn't bothered. After an hour and a half of trying to perfect it, problems began to arise. One after the other. It emerged that I'd given two people shifts on days they'd specifically asked for as holiday. I'd overlooked kiosk cover on two afternoons. I'd overlooked front-end cover on one morning. So another job done to the worst of my abilities.
More frustrations arose when, in the process of correcting these careless oversights, I unwittingly smeared my hand with Tippex before running my hands through my hair (my usual deep-in-thought-subconscious-action). You've never seen anything like it - I looked like Cruella DeVille.
One haircut later, I was all set for more mishaps. When I set about the morning cash office duties, I immediately discovered that Deborah, who was on the cash office close the previous night, had obviously been having an off-day. Five of the till floats were counted incorrectly, the safe had been miscounted by £540, the cash office stock was short by £59. It took me HOURS to sort it all out.
And then some stupid customer steps on a grape and skids three-quarters of the way down the produce aisle. They didn't actually lose their footing but, probably seeing the pound signs floating before their eyes, invented a neck injury that had resulted from this slight trip. This resulted in a good two hours of interviews, witness statements, CCTV trawling and form-filling.
Linda, who works on Legality Maintenance, went swanning off to a funeral for the day meaning that Jacqueline needed my help to make sure the workload got done. This meant I spent the day darting between the cash office, covering front-end supervision, and checking price tickets and putting out POS. I have never been so stressed in all my life and, by the end of the day, people around me were walking on eggshells.
There is nothing so mind numbing as conducting a category check. It basically involves using a handheld computer to scan every single product in a particular category and checking that the price on the computer matches the one on the shelf-ticket. Jacqueline obviously seen me coming and landed me with doing Beers, Wines and Spirits - the largest single product category in the store. It took me nearly two hours to complete this task and I was clinically brain dead by the end of it.
Whichever Godforsaken company it is that sends us our change made a complete cock-up of it. The failed to send us the ordered amount of pound coins, £5 notes and 50ps - the most vital coins. They did, however, compensate with lots of pennies and 5ps (which hardly get used). Thanks to this, my safe is now stuffed to the gills with useless coin and it'll take weeks to run it all down again.
Other than that, a reasonably good day, however.
There's not a lot to say about today other than that it was horrendously busy. And we didn't have enough staff due to more malingerers, but that's nothing fresh.
It's a shame I haven't been able to write full-length dedicated blog entries for some of the events of the past week as I'm sure they'd have made amusing reading. It is, however, back to business as usual this coming week.